Kod4d Privacy Policy – Transparent & Responsible Data Protection for Malaysian Users

Welcome to the kod4d Privacy Policy. This document explains how the kod4d platform ("we", "kod4d") collects, uses, discloses, and protects your personal information when you use our services at kod4d.ws.

Privacy is more than a legal obligation to us — it is a core value we firmly uphold. Since the kod4d platform launched in 2018, we have complied with Malaysia's Personal Data Protection Act (PDPA) 2010 and international best standards in data handling.

By registering an account or using any kod4d services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of our platform and contact us to close your account.

Kod4d only collects data that is strictly necessary to provide, improve, and protect our services. The following are the categories of data we may collect from you:

The data we collect is used solely for legitimate, stated purposes. The following are the key purposes for which kod4d uses your data:

• Account Management: To create, verify, and manage your kod4d account, including the login process and identity verification.
• Transaction Processing: To process deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u and CIMB Clicks, as well as to process your withdrawal requests.
• Gaming Services Provision: To allow you to access and play all games on kod4d, including slots, Live Casino, Roulette, Sports Betting (football, badminton, cricket, e-sports) and more.
• Customer Support: To handle your inquiries, complaints, and requests effectively and promptly.
• Security & Fraud Prevention: To detect and prevent fraudulent activity, money laundering and platform abuse.
• Legal Compliance: To fulfil legal obligations relating to KYC, AML (Anti-Money Laundering) and other reporting requirements.
• Platform Improvements: To analyze aggregated usage patterns (without identifying individuals) for the purpose of improving the kod4d user experience.
• Marketing Communications: To send you promotional information and the latest kod4d offers — only if you have consented to receive such communications, and you may unsubscribe at any time.

Kod4d does not sell or rent your personal data. However, in certain limited circumstances, we may share your data with the following parties:

• Payment Service Providers: E-wallet and banking providers such as Touch 'n Go, GrabPay, DuitNow, Maybank and CIMB receive only the minimum transaction information required to process your payment.
• Game Providers: Evolution Gaming, Pragmatic Play, PG Soft and other providers receive only the minimum technical data required to operate games securely.
• KYC/AML Services: Accredited third-party identity verification providers assist us in verifying your documents in accordance with compliance requirements.
• Regulatory Authority: We will disclose your data to the relevant Malaysian authorities when required by law, court order, or valid legal process.
• Technical Services: Cloud, analytics and security service providers we use to operate the platform — all bound by strict confidentiality agreements.

All third parties working with kod4d are required to adhere to privacy standards equal to or stricter than our own, and are prohibited from using your data for any purpose other than those specified.

Kod4d invests seriously in security infrastructure to protect your data. The technical and organizational measures we implement include:

• End-to-End Encryption: All data transmitted between your device and kod4d's servers is encrypted using TLS 1.3 protocol with a 256-bit SSL certificate.
• Data-at-Rest Encryption: Sensitive data stored in our databases is encrypted using the AES-256 standard.
• Multi-Layered Access Control: Only authorised staff who require access to perform their duties may view your personal data, in accordance with the principle of least privilege.
• 24/7 Monitoring: Our automated security monitoring system operates around the clock to detect and respond to any threats.
• Penetration Testing: We conduct regular security testing by independent third parties to identify and address vulnerabilities before they can be exploited.
• Staff Training: All kod4d staff who handle personal data receive regular data protection training.

Kod4d uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, game sessions and security. These cookies cannot be disabled.
• Preference Cookies: Saves your preferences such as language selection and display layout for your convenience.
• Analytics Cookies: Helps us understand how players interact with the platform in aggregate — without identifying individuals — for improvement purposes.
• Security Cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the kod4d platform. By continuing to use kod4d, you agree to our use of cookies as described here.

In operating the kod4d platform, your data may be processed in countries other than Malaysia for purposes such as server hosting, international payment processing, or technical support.

Should your data be transferred outside Malaysia, kod4d ensures equivalent protection is provided through the following measures:

• Use of internationally recognised standard contractual clauses
• Transfers only to countries with adequate levels of data protection
• Strict data processing agreements with all recipients

Kod4d retains your personal data only for as long as necessary for the purposes described in this Privacy Policy, or as required by applicable law.

• Active Account: Your data is retained for as long as your account remains active and you continue using kod4d services.
• Upon Account Closure: Transaction data and financial records are retained for 7 years after account closure, in line with Malaysia's financial legal requirements.
• KYC Data: Identity verification documents are retained for 5 years after the business relationship ends, in line with AML requirements.
• Communication Records: Customer support conversation history is retained for 2 years for quality control and dispute resolution purposes.

Once the retention period expires, your data will be securely deleted or anonymized using methods that make recovery impossible.

Under Malaysia's PDPA and international data protection best practices, you have the following rights regarding your personal data held by kod4d:

Kod4d services are intended for individuals aged 18 and above only. We do not knowingly collect personal data from children under the age of 18.

If we confirm that personal data of a person under 18 years of age has been collected, we will take immediate steps to delete that information and close the relevant account without prior notice.

Kod4d handles your financial information with the highest level of protection. We work with trusted, licensed payment providers in Malaysia to process your deposits and withdrawals.

Our supported payment methods include Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u, and CIMB Clicks. Your financial account details provided for withdrawal purposes are stored securely and used solely for payment processing.

Our Know Your Customer (KYC) process requires you to submit a valid proof of identity (Malaysian MyKad or passport) in the following situations:

• First withdrawal request exceeding RM3,000
• When our risk detection system identifies activity that requires further verification
• In line with our AML compliance requirements

All documents submitted for KYC are stored securely, accessible only by authorised compliance personnel, and are never shared with any external party unless required by law.

Kod4d reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Any material changes to this Privacy Policy will be communicated to you via:

• Email to your registered address — at least 14 days before the changes take effect
• Prominent notification on the kod4d platform homepage
• A pop-up message will appear the next time you log in to the platform

Your continued use of the kod4d platform after an amendment's effective date constitutes your acceptance of the updated Privacy Policy. The date of the most recent update is always displayed at the top of this document.

If you have any questions, concerns, or complaints about how kod4d handles your personal data, or if you wish to exercise any of your privacy rights, please contact our Data Privacy Officer:

We are committed to responding to all valid privacy enquiries within 14 business days. For more complex complaints requiring thorough investigation, we will keep you informed of our progress within that timeframe.